Terms & Conditions

By accessing the AdAppear website, submitting a form, booking a strategy call, communicating with our team, or using our services, you agree to these Terms & Conditions.

If you do not agree with these terms, you should not use our website or services.

AdAppear provides digital marketing and performance growth services. These may include paid advertising strategy, campaign planning, funnel consulting, creative direction, tracking setup, reporting, and related marketing support.

The exact service details, deliverables, timeline, and fees will be stated in a proposal, agreement, invoice, or written communication between AdAppear and the client.

To help us deliver the service properly, the client agrees to provide accurate, complete, and timely information.

• Provide clear business information, goals, offers, assets, and access when required.
• Review materials, feedback requests, and approvals within the agreed timeline.
• Ensure that all materials provided to AdAppear are legally owned or properly licensed.
• Maintain access to business accounts, advertising accounts, website tools, CRM tools, and other relevant platforms.
• Follow payment terms and project communication requirements.

The scope of work will be based on the agreed proposal, invoice, contract, or written project confirmation.

Any service, revision, feature, campaign, creative request, technical setup, or additional work that is not included in the agreed scope may require a separate fee and timeline.

Service fees, payment schedule, and payment method will be stated in the applicable invoice, proposal, or written agreement.

• Payments must be made according to the agreed schedule.
• Work may be paused if payment is late or incomplete.
• Ad spend, software fees, hosting fees, third-party tools, and external platform costs are usually not included unless clearly stated.
• Taxes, bank fees, transfer fees, or payment gateway charges may be the responsibility of the client unless otherwise agreed.

Estimated timelines are based on project scope, client responsiveness, platform access, asset availability, and the complexity of the work.

Delays may occur if the client does not provide required information, approvals, access, or materials on time. We are good, not telepathic, despite what clients occasionally seem to expect.

Revision terms depend on the agreed service package or project agreement.

• Revisions must stay within the agreed scope of work.
• New requests, major direction changes, or additional deliverables may require extra fees.
• AdAppear may reject revision requests that are unclear, unreasonable, outside scope, or unrelated to the agreed project objective.

The client is responsible for providing accurate business information, legal claims, brand assets, images, videos, testimonials, product details, service descriptions, and other materials needed for the project.

AdAppear is not responsible for false, misleading, incomplete, or unlawful information provided by the client.

Unless otherwise agreed in writing, materials created by AdAppear remain the property of AdAppear until full payment is received.

After full payment, the client may receive usage rights or ownership rights to approved final deliverables, depending on the agreed terms. AdAppear may still use non-confidential work samples for portfolio, case study, marketing, or internal documentation purposes unless the client requests otherwise in writing.

Some services may involve third-party platforms such as Meta Ads, Google Ads, Google Analytics, Google Tag Manager, CRM tools, website platforms, hosting providers, payment tools, or other software.

AdAppear is not responsible for downtime, policy changes, account restrictions, tracking limitations, rejected ads, platform bugs, or third-party service failures.

AdAppear works to improve marketing performance using strategy, testing, optimization, and data-informed decisions. However, we do not guarantee specific revenue, sales, leads, ROAS, conversion rates, rankings, or business outcomes.

Marketing results depend on many factors, including offer quality, market demand, budget, competition, sales process, pricing, website experience, brand trust, audience behavior, and platform changes.

Cancellation and refund terms depend on the agreed service package, project stage, and written agreement.

• Fees for completed work, strategy, planning, setup, consultation, or delivered services are generally non-refundable.
• If a project is cancelled after work has started, AdAppear may charge for completed work and reserved project time.
• Recurring services may require written cancellation notice before the next billing period.

To the maximum extent permitted by applicable law, AdAppear is not liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website, services, campaigns, third-party tools, or business decisions made by the client.

Our total liability for any claim related to our services will not exceed the amount paid by the client for the specific service giving rise to the claim.

Your use of our website may involve the collection and processing of personal information. Please read our Privacy Policy to understand how we collect, use, store, and protect personal information.

Our website may also use cookies and tracking technologies to improve browsing experience, understand website performance, and support marketing activities.

If you have questions about these Terms & Conditions, contact AdAppear using the details below.